Effective Date: [EFFECTIVE_DATE]
Last Updated: [EFFECTIVE_DATE]
Please read these Terms and Conditions (“Terms”) carefully before using the Reta mobile application (the “App”). These Terms constitute a legally binding agreement between you and Reta (“we,” “us,” or “our”).
By downloading, installing, accessing, or using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the App.
By using the App, you represent and warrant that:
The App is intended for individuals who are at least 18 years of age. By using the App, you represent and warrant that you are at least 18 years old. If you are under 18, you may not use the App.
GLP-1 receptor agonist medications are prescription medications prescribed to adults. The App is designed for adult users managing their own medication and wellness under the guidance of their healthcare provider.
We may update these Terms from time to time. When we make material changes, we will update the “Last Updated” date and notify you through the App. Your continued use of the App after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the App.
Reta is a personal wellness tracking application that helps you:
Reta is a tracking tool. It does not:
PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS IMPORTANT LIMITATIONS ON THE NATURE OF THE APP AND YOUR USE OF IT.
Reta helps you track your GLP-1 medication and wellness journey. It does not provide medical advice, diagnosis, or treatment recommendations. Always follow your healthcare provider’s instructions regarding your medication.
The App is intended for general wellness tracking and informational purposes only. The information displayed in the App, including weight trends, symptom patterns, nutrition tracking, and Protocol Tips, is for your personal reference and does not constitute medical advice.
Your use of the App does not create a doctor-patient, therapist-patient, or any other healthcare provider relationship between you and Reta. The App is not a healthcare provider.
You should always consult a qualified healthcare provider before:
Do not disregard, delay, or avoid obtaining professional medical advice because of information you see in the App.
If you are experiencing a medical emergency, call 911 (US) or your local emergency number immediately. Do not rely on this App for emergency medical guidance. The App does not provide emergency services and cannot connect you with emergency responders.
The App includes evidence-based wellness tips (“Protocol Tips”) that reference published medical literature. These tips are static editorial content and are not personalized to your medical condition or treatment plan. The information in these tips is based on published research and community experience. It is not a substitute for professional medical advice. Your healthcare provider can give you personalized guidance for your situation.
Reta is a general wellness tracking application. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. The App has not been evaluated or approved by the U.S. Food and Drug Administration (FDA) or any other regulatory body.
Weight loss outcomes vary significantly between individuals. The App does not guarantee any particular health outcome, weight loss result, or therapeutic benefit. Weight trend projections and goal timelines displayed in the App are estimates based on data you have entered and should not be interpreted as medical predictions.
Reta is a tracking tool. It does not endorse, recommend, or facilitate the purchase of any medication. Users are solely responsible for obtaining and using medications in accordance with applicable laws and their healthcare provider’s instructions.
The App allows you to record the medication dosage you administer. This is a record-keeping feature, not a dosage calculator or recommendation. The App does not recommend dosages, and you should never determine your dosage based on information displayed in the App. Always follow the dosage prescribed by your healthcare provider.
Any dosage-related features in the App are tracking tools to record the dosage you administered. They do not recommend, calculate, or validate dosages. Always follow your healthcare provider’s instructions regarding dosage.
The App tracks whatever medication information you enter. Reta does not verify the source, authenticity, legality, or safety of any medication. We do not sell medications, provide referrals to pharmacies or compounding services, or facilitate prescription fulfillment in any way.
You are solely responsible for ensuring that any medication you take is obtained legally, is authentic, and is safe for your use. Some GLP-1 receptor agonist medications may not be approved by the FDA or other regulatory authorities in your jurisdiction. Consult your healthcare provider and comply with all applicable laws regarding medication procurement and use.
The App allows you to log symptoms and side effects. Observations displayed in the App (such as patterns in your logged symptoms) are based solely on data you entered and reflect only what you reported. These observations are not diagnoses and should not be used to make treatment decisions without consulting your healthcare provider.
If you experience severe, persistent, or concerning symptoms, seek medical attention immediately rather than relying on App-based tracking.
You are responsible for the accuracy and completeness of the information you enter into the App. The App does not verify or validate the data you provide. Inaccurate data entry (particularly for medication dosages) may result in misleading records.
Because your health data is stored on your device, you are responsible for maintaining the physical security of your device. We recommend:
You agree not to:
GLP-1 medications can significantly suppress appetite. If you find that you are consistently eating below healthy levels, experiencing disordered eating patterns, or using the App’s tracking features in a way that contributes to an unhealthy relationship with food, please seek support.
National Eating Disorders Association (NEDA) Helpline: 1-800-931-2237
Crisis Text Line: Text “NEDA” to 741741
NEDA Website: nationaleatingdisorders.org
Reta is not a diet or weight-loss program. The App uses protective nutrition framing — it tracks whether you are eating enough, not whether you are eating too much.
The App offers a free tier with core tracking functionality and a Premium tier (“Reta Premium”) with additional features. Core medication tracking, weight logging, and basic features are available at no cost.
Reta Premium is available as an auto-renewing subscription. The current pricing, billing frequency, and any promotional offers are displayed within the App at the time of purchase. The most current pricing is always available on the App’s subscription page in the App Store.
Reta Premium may include a free trial period. If a free trial is offered, the specific duration will be disclosed on the subscription screen before you subscribe. At the end of the free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
You can cancel your subscription at any time through Apple’s subscription management:
Cancellation takes effect at the end of the current billing period. You will retain access to Premium features until the end of the period you have already paid for. No prorated refunds are provided for partial billing periods.
Refund requests are handled by Apple in accordance with Apple’s refund policies. To request a refund, visit reportaproblem.apple.com.
If we change the subscription price, Apple will notify you in advance. You will have the opportunity to accept the new price or cancel your subscription before the price change takes effect.
If you reinstall the App or switch devices, you can restore your subscription by tapping “Restore Purchases” on the subscription screen. Your subscription is linked to your Apple ID.
The App, including its design, layout, code, graphics, icons, text, Protocol Tips content, and all other elements, is the property of Reta and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, lease, or create derivative works based on the App or its content without our prior written permission.
You retain full ownership of all data you enter into the App. We do not claim any intellectual property rights over your health data, personal information, or progress photos. Your data belongs to you.
If you voluntarily provide feedback, suggestions, or ideas about the App (for example, through the feature request form), you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, and incorporate that feedback into the App without compensation or attribution to you. This license applies only to the feedback itself, not to your personal data or health information.
Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your information. Please review it carefully.
You own your data. All health data you enter into the App is stored locally on your device. We do not have access to your data and do not store it on our servers.
You can delete all of your data at any time through Settings > Manage Your Data > Delete All Data. You can also delete individual entries within the App. Uninstalling the App removes all local data from your device.
You can export your data in CSV format through Settings > Manage Your Data > Export Data.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, we do not warrant that:
The App is not a medical device and is not warranted for use in medical decision-making. See Section 3 for our complete Medical Disclaimer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF RETA, INCLUDING ITS FOUNDERS, DEVELOPERS, AND CONTRIBUTORS, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF:
(A) ONE HUNDRED U.S. DOLLARS ($100.00); OR
(B) THE TOTAL AMOUNT YOU HAVE PAID TO RETA FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RETA BE LIABLE FOR ANY:
You expressly acknowledge and agree that Reta is not responsible for any health outcome, adverse effect, injury, or harm arising from:
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations above shall apply to the maximum extent permitted by law. Nothing in these Terms limits or excludes liability for death or personal injury caused by gross negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded by applicable law.
You agree to indemnify, defend, and hold harmless Reta and its founders, developers, and contributors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
This indemnification obligation will survive the termination of these Terms and your use of the App.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.
Before filing any formal dispute, you agree to first contact us at support@reta.app and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved quickly through informal communication.
Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.
The arbitration shall be conducted:
The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND RETA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
You have the right to opt out of this arbitration agreement. You may opt out by sending written notice to support@reta.app within 30 days of first agreeing to these Terms. Your notice must include your name, a statement that you wish to opt out of the arbitration provision, and the date you first agreed to these Terms. If you opt out, you may pursue claims in court in accordance with Section 12.1 (Governing Law).
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within the jurisdiction of such court.
If any portion of this Section 12 is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver (Section 12.4) is found to be unenforceable with respect to a particular claim, this entire Section 12 shall be deemed void with respect to that claim only, and the parties shall proceed in court.
You may stop using the App at any time. To completely terminate your relationship with Reta:
We reserve the right to suspend or terminate your access to the App if you violate these Terms. We will make reasonable efforts to notify you before or at the time of termination.
Upon termination:
The following sections survive termination of these Terms: Section 3 (Medical Disclaimer), Section 4 (Medication Tracking Disclaimer), Section 7 (Intellectual Property), Section 9 (Disclaimer of Warranties), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 12 (Dispute Resolution), and this Section 13.4.
These Terms, together with our Privacy Policy and Consumer Health Data Privacy Policy, constitute the entire agreement between you and Reta regarding your use of the App. These Terms supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms freely in connection with a merger, acquisition, or sale of assets.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, Internet outages, power failures, or Apple platform changes.
You acknowledge that these Terms are between you and Reta only, not Apple. Reta, not Apple, is solely responsible for the App and its content. Apple has no obligation to provide maintenance and support services for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) for the App. To the maximum extent permitted by applicable law, Apple has no other warranty obligation with respect to the App.
These Terms do not create any third-party beneficiary rights, except that Apple and its subsidiaries are third-party beneficiaries of these Terms as required by the Apple Developer Program License Agreement.
We may provide notices to you through the App or by posting updates to our website. You may provide notices to us at support@reta.app.
If you have questions about these Terms, please contact us:
Email: support@reta.app
These Terms and Conditions were last updated on [EFFECTIVE_DATE].